Help Centre

We provide access to licensed doctors and pharmacists through the LINE app, medication delivery, and personalized health coaching.

Our services are available during 0:00 - 24:00.

You can access our services by adding our LINE OA as a friend and sending us a message to start a consultation.

Our pharmacists can provide medication advice and recommendations for both prescription and over-the-counter medications.

Yes, you can refill your prescriptions through our medication delivery service.

Medication delivery typically takes [insert estimated delivery time] from the time the prescription is approved.

Our doctors are assigned on a rotating basis, but all of them are licensed and experienced in providing medical advice.

Our doctors can provide medical advice and recommendations for a wide range of symptoms and conditions, from cold and flu symptoms to chronic conditions like diabetes.

If necessary, our doctors can prescribe medication for you and have it delivered to your home or office.

Our healthcare professionals can advise on a wide range of symptoms, from common cold and flu symptoms to chronic conditions.

You can describe your symptoms as accurately as possible and provide any relevant information, such as when the symptoms started or if there are any other associated symptoms.

Our healthcare professionals can provide medical advice and recommendations based on your symptoms, but they cannot provide an official diagnosis.

Yes, our pharmacists can advise you on the appropriate use and dosage of over-the-counter medications.

Yes, our pharmacists can provide medication advice and recommendations for your current medications.

Our healthcare professionals can advise you on the appropriate use and potential side effects of your medications. It's important to always follow the instructions on the medication label and consult with a healthcare professional if you have any concerns.